Mettrr Technologies Limited. 3rd Floor, The Courtyard Building, 11 Curtain Rd, London, EC2A 3LT © 2019
Mettrr operates in the United States as Mettrr Technologies, Inc., a Delaware corporation with offices at C/O Renata – Citrin Cooperman, 37 North Avenue, Norwalk, CT 06851. You can contact us by telephoning our customer service team at 1-844-411-0200 or by e-mailing us at [email protected]
2.1 Information you give us: You may give us information about you by filling in forms on our website or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product or service, place an order on our site, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, job title, address, email address and phone number, financial and credit card information, your preferences and interests and other information relevant to customer surveys and/or offers.
2.2 Information we collect about you. We collect information about your computer and about your visits to, and use of, the website (including your IP address, approximate geographical location, browser type, referral source, length of visit and number of page views). If you call us, we will record your phone and/or mobile phone number and the time, date and day of the week and length of your call and whether the call was answered or not.
4.1 Information you give to us. We will use this information: a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; b) to provide you with information about other products and services we offer that are similar to those that you have already purchased or enquired about; c) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (i.e. the order form or registration form, as applicable); d) to notify you about changes to our products and services; and e) to ensure that content from our site is presented in the most effective manner for you and for your computer.
4.2 Information we collect about you. We will use this information: a) to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; b) to improve our site to ensure that content is presented in the most effective manner for you and for your computer; c) to allow you to participate in interactive features of our service, when you choose to do so; d) as part of our efforts to keep our site safe and secure; e) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and f) to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
5.1 We may share your personal information with any member of our group, which means our affiliates, subsidiaries, our ultimate holding company and its subsidiaries.
5.2 We may share your information with selected third parties including: a) business partners, suppliers and sub-contractors including data processing companies and mailing houses for the performance of any contract we enter into with them or you; b) advertisers and advertising networks that require the data to select and serve relevant adverts to you and others; and c) analytics and search engine providers that assist us in the improvement and optimization of our site.
5.3 We may disclose your personal information to third parties: a) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets; b) if substantially all of the assets of Mettrr are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or c) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Conditions of Use or our Terms and Conditions for the supply of products and services and other agreements; d) or to protect the rights, property, or safety of Mettrr, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection.
7.1 We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your personal information.
7.2 Please note that the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.
8.2 You should exercise caution and review the privacy statement applicable to the third party websites in question.
9.1 You are in control of what information you provide to us through this website. You may choose to restrict the collection or use of your personal information in the following ways: a) whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes; and b) if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected] A link enabling you to unsubscribe from direct marketing will be included in every direct marketing communication that is sent to you.
9.2 Please note that if you choose not to share some of your information, you may not be able to access or use some areas of the site.
10.1 You may request details of personal information which we hold about you. A small fee may be payable except as prohibited by law. If you would like a copy of the information held on you please write to Mettrr Technologies, Inc. C/O Renata – Citrin Cooperman, 37 North Avenue, Norwalk, CT 06851. 10.2 If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
11.1 Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights information: Products and services are provided by Mettrr Technologies, Inc. C/O Renata – Citrin Cooperman, 37 North Avenue, Norwalk, CT 06851.If you have a question or complaint regarding any products or services or to receive further information regarding use of any products or services, please send a letter to the above address. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210.
11.2 If you are a California resident and have provided personal information to Mettrr, you are entitled by law to request certain information regarding any disclosure by Mettrr to third parties of personal information for their direct marketing purposes. To make such a request, either (i) send an email to [email protected] or (ii) mail a request to Mettrr Technologies, Inc. C/O Renata – Citrin Cooperman, 37 North Avenue, Norwalk, CT 06851, specifying that you seek your “California Customer Choice Privacy Notice.” Please include your name, address, email address, and what personal information you do not want us to share with third parties for their direct marketing purposes. Please note that there is no charge for controlling the sharing of your personal information or for processing this request. Please allow 30 days for a response. Mettrr is required to respond to only one request per customer each year, and is not required to respond to requests made by means other than through the above email address.